m88 sport Platform Privacy Notice

This page describes what we collect when you use m88 sport and how we keep that data protected. We collect personal information only for account verification, payment processing, and regulatory compliance. Our approach is straightforward: we ask for what we need, store it securely, and do not share it with third parties for marketing or other purposes unrelated to your account.

We at m88 sport operate in supported jurisdictions where local law permits online gaming activity. Our data handling practices comply with applicable privacy regulations in those jurisdictions. If you have questions about how we use your data or your rights regarding your information, this page explains our practices and how to contact us.

This privacy notice applies to all users of m88 sport, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or other supported locations.

What Data We Collect

We collect personal data in three categories: account information, payment information, and activity logs.

Payment information: When you deposit or withdraw, we collect payment method details — your DANA, e-wallet, mobile banking, or bank account identifier. We do not store full credit card numbers on our servers. All card payments are processed through secure third-party gateways that comply with PCI-DSS standards. We record transaction amounts, dates, and payment method type for your account history and regulatory compliance.

Activity logs: We record your login times, games or markets you access, entries you place, and settlements. We also log your IP address and device information (browser type, operating system) for security and fraud prevention. This data helps us detect unusual account activity and protect your account from unauthorized access.

How We Use Your Data

We use your data for five purposes: account verification, payment processing, regulatory compliance, customer support, and platform security.

Account verification: We verify your identity using the documents you submit. Our compliance team reviews your ID, proof of address, and selfie to confirm you are who you claim to be. This process protects both you and m88 sport by preventing fraud and ensuring compliance with anti-money-laundering regulations.

Regulatory compliance: We retain your account data to comply with anti-money-laundering, know-your-customer, and record-keeping regulations in supported jurisdictions. We may be required to disclose your data to government authorities if legally compelled. We will not voluntarily disclose your data to authorities without legal process.

Customer support: When you contact our support team via live chat, email, or in-app help, we use your account data to assist you. Our support staff can see your account history, transaction records, and previous support interactions to resolve your issue efficiently.

Platform security: We use your activity logs and device information to detect fraud, prevent unauthorized access, and maintain platform security. If we detect suspicious activity on your account, we may contact you to verify the activity or temporarily restrict access pending verification.

Third-Party Processors

We share your data with third parties only when necessary to provide our service. These third parties are:

• Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment gateways, and e-wallet, mobile banking, local payment, online payment virtual account providers. We share only the payment information necessary to process your transaction.
• Compliance and identity verification services: Third-party identity verification providers who help us verify your documents. We share your ID, proof of address, and selfie only with these providers.
• Cloud hosting providers: Our servers may sit outside your jurisdiction. We use encrypted storage and access controls to protect your data in transit and at rest.
• Government authorities: If legally required by court order, warrant, or regulatory demand, we may disclose your data to government authorities. We will not voluntarily disclose your data without legal process.

All third-party processors are contractually bound to protect your data and use it only for the purposes we specify. We do not permit third parties to use your data for their own marketing or other purposes.

How Long We Keep Your Data

We retain your account data for as long as your account is active. If you close your account, we retain your data for a retention period required by applicable law — typically three to seven years for anti-money-laundering and record-keeping compliance. After the retention period expires, we delete or anonymize your data.

If you request account deletion before the retention period expires, we will close your account and mark your data for deletion, but we may retain anonymized or aggregated data for compliance and analytics purposes.

We at m88 sport believe your data is yours. We collect only what we need, protect it rigorously, and respect your rights to access, correct, and delete your information.

Your Rights Regarding Your Data

You have the right to access, correct, and delete your personal data subject to legal and regulatory constraints. You can request access to your data by contacting our support team. We will provide a copy of your account data within a standard response window, typically within several business days.

You can request correction of inaccurate data — for example, if your address or phone number has changed. You can request deletion of your data subject to retention requirements. If we are legally required to retain your data for compliance purposes, we will explain the retention period and the legal basis for retention.

You also have the right to object to certain uses of your data. For example, you can request that we not use your data for fraud detection or security purposes, though this may limit our ability to protect your account. Contact our support team to exercise any of these rights.

Cookies and Tracking

We use cookies to maintain your login session and remember your preferences. These cookies are essential for m88 sport to function — without them, you would need to log in every time you refresh the page. We do not use cookies for tracking or marketing purposes.

You can disable cookies in your browser settings, but this will prevent m88 sport from functioning properly. We do not use third-party tracking pixels, analytics cookies, or advertising cookies.

Data Security

We encrypt all data in transit using HTTPS and TLS protocols. Your account data is encrypted at rest on our servers. We use access controls and authentication to ensure only authorized staff can access your data. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We do not guarantee absolute security — no system is completely immune to attack — but we maintain industry-standard security practices and respond promptly to any security incidents. If we discover a breach affecting your data, we will notify you within a reasonable timeframe and explain what happened and what steps we are taking to prevent recurrence.

Jurisdiction and Compliance

We at m88 sport operate in supported jurisdictions where local law permits online gaming activity. Our data handling practices comply with applicable privacy regulations in those jurisdictions. If your jurisdiction has specific privacy laws (such as data protection regulations), we comply with those laws to the extent applicable to our operations.

Our servers may be located outside your jurisdiction. By using m88 sport, you consent to your data being transferred to and stored in jurisdictions outside your country of residence, subject to the security and privacy protections described in this notice.

Contact Us About Privacy

If you have questions about our privacy practices, want to exercise your rights regarding your data, or believe we have mishandled your information, contact our support team. We speak English and regional languages, so language is not a barrier whether you are in Jakarta, Medan, Surabaya, or Bandung.

You can reach us via live chat, email, or in-app help. Our support team will direct your privacy inquiry to our compliance team, who will respond within a standard response window, typically within several business days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated notice on m88 sport and updating the effective date. Your continued use of m88 sport after changes become effective constitutes your acceptance of the updated notice.

This privacy notice is effective as of the date shown at the bottom of this page. We encourage you to review this notice periodically to stay informed about how we protect your data.